Healthcare Psychology and Communication Skills
by Dr. Dindayal R. Patidar
₹250
As per PCI NEP 2020 · Free Unit 1 sample to read before you buy
Why this book
- Strictly as per PCI NEP 2020 (BP103T): all five units of this new NEP 2020 course in the official syllabus order.
- The psychology a pharmacist needs: sensation and perception, learning and memory, developmental and behavioural psychology, and common disorders such as anxiety and depression.
- Communication that improves care: models and barriers, active listening, empathy, and culturally appropriate, inclusive communication.
- Professional practice: communicating with patients, caregivers and interdisciplinary teams, delivering difficult news, and the legal and ethical issues of confidentiality and consent.
- Behaviour change and mental health: health-belief models, CBT and the transtheoretical model in treatment adherence, psychological first aid, and stigma reduction.
About this book
Healthcare Psychology and Communication Skills (BP103T) is one of the new subjects introduced by the NEP 2020 B.Pharm curriculum, recognising that a pharmacist’s effectiveness depends as much on understanding and communicating with patients as on pharmaceutical knowledge. This textbook covers the subject exactly as the official PCI syllabus prescribes.
Across its five units the book introduces psychology in healthcare (sensation, perception, learning, memory, emotion and motivation), developmental and behavioural psychology and common psychological disorders, the foundations of health communication (models, barriers, active listening and empathy), professional communication in real healthcare settings (with patients, caregivers and interdisciplinary teams, including breaking difficult news and the ethics of confidentiality and consent), and health psychology with behavioural interventions such as health-belief models, CBT, psychological first aid and mental-health promotion.
Written in clear, exam-focused English, it prepares students both to answer their university papers and to apply these skills in community and clinical practice. Authored by Dr. Dindayal R. Patidar and published by Shree Sai Prakashan, Meerut, for B.Pharm First Year students at every PCI-approved institution.
Syllabus coverage · PCI NEP 2020 BP103T
See the full BP103T syllabus →Unit 1 · Introduction to Psychology in Healthcare 3 hrs
Definition, scope and relevance of psychology in the health sciences; branches with healthcare relevance (clinical, health, behavioural and developmental); sensation, perception and attention in clinical assessment; learning and memory in health-behaviour change; and emotion and motivation in health contexts.
Unit 2 · Developmental & Behavioural Psychology 3 hrs
Human developmental stages and their healthcare needs; personality theories and patient-interaction styles; psychological factors affecting illness perception and recovery; common psychological disorders (anxiety, depression, somatization); and coping strategies, resilience and stress management.
Unit 3 · Foundations of Health Communication 3 hrs
Elements and models of communication in healthcare; types of communication (interpersonal, group, mass and telehealth); barriers to effective clinical communication; active listening, questioning techniques and empathy; and culturally appropriate, inclusive communication.
Unit 4 · Professional Communication in Healthcare Settings 3 hrs
Communicating with patients, caregivers and interdisciplinary teams; delivering difficult news and handling emotionally charged situations; legal and ethical issues (confidentiality, consent); writing patient records, reports and discharge summaries; and digital communication tools in healthcare.
Unit 5 · Health Psychology & Behavioural Interventions 3 hrs
Health-belief models and illness behaviour; psychosomatic illness and the mind–body connection; behaviour-change theories (CBT, transtheoretical model) in treatment adherence; psychological first aid and crisis communication; and mental-health promotion and stigma reduction.
About the authors
Dr. Dindayal R. Patidar — Professor & Head of Department, Compfeeders AISECT College of Professional Studies (Pharmacy College), Indore, Madhya Pradesh
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